Shipping methods

www.phoneland.gr offers you many alternative ways to receive the products and services that interest you.

All shipping and receiving costs are calculated in the last step before the completion and payment of the order and are offered in the shopping cart.

Generally

• Orders are processed daily from Monday to Friday 9:00 -17: 00. Orders placed on weekends and holidays are processed the next working day. In addition, there are no publications on public holidays, on weekends (unless otherwise specified).
• The delivery time at your place from the courier company ACS is 9:00 – 17:00 daily (Monday to Friday) and can not schedule an appointment.

Order validity

Orders remain valid and available for delivery up to 10 calendar days after registration. Especially for the Receipt from the Distribution Center, the orders remain valid and available for delivery up to 5 calendar days from their registration.

In case it is not possible to complete the order (indicatively mentioned: inability to communicate, non-attendance to receive the product, non-availability of the product requested by the order) and after the expiration of this deadline, the order is canceled.

Especially the orders that have not been paid, will be heard automatically and without further notice, with the completion of 10 calendar days from the date of registration of the order.

Estimated delivery time

Delivery time depends on many factors such as the availability of products, the method of payment chosen, the availability of means of transport and so on.

Indicatively, orders placed during business days and hours are basically delivered to the carrier within the business day, provided that all the products of the order are available and normal delivery time at the point indicated by the carrier is usually one working day for the city of Athens were united for the rest of the Greek territory, the delivery was differentiated accordingly and can reach 3 working days or more.

In areas designated as inaccessible by the cooperating courier company, delivery time may be different.

Finally, we should note that our company is not responsible for any delay in the delivery of your order, which is not due to fault or due to force majeure or due to circumstances that deviate from the normal normal trading activity.

It is clarified that regardless of the systemic indications of availability of our online store, the final confirmation of availability is always done during the processing of the order and the collection of the products, where your order is finalized and planned to be sent to as many products as their availability is confirmed and sorted. . If the products are not available, www.phoneland.gr reserves the right not to accept the specific order and not to reject the specific sale. In this case, the full price of the canceled order will be informed and refunded.

Orders are processed daily, during working days and hours. The total delivery time depends on several factors, such as the available means of transport to the delivery point you have chosen.

Total order shipment

To avoid additional shipping costs, the order is executed when all the products received in it are available.

If for any reason you wish to deliver the available products only by order, please call us at 2331501122, stating the order number or place a separate order for the non-available products. The final confirmation of availability was made during the processing of the order and the collection of products.

Information in cases of unavailable products

For orders with products that are not immediately available, but upon order, we will contact you to inform you of the estimated delivery time of the products. The update is usually made within the next three working days from the date of the order to the contact details that are filled in in your order.

Completion of the shipment upon receipt of the products

It is clarified that the products of your order are sent and the responsibility for the transfer to the place you have indicated to us and until their receipt by you is at www.phoneland.gr If for any reason the transfer is made by your own means or by a carrier that acts by your order, then the responsibility for the transfer lies with you.

Special cases of shipments and / or orders

In special cases of orders of large volume or weight, the shipment is made by means of transport of the absolute choice of www.phoneland.gr, while some deliveries are possible only in large urban areas. www.phoneland.gr reserves the right not to accept specific orders and to reject specific sales, informing in a timely manner and returning the full price of the canceled order.

For special product categories, such as products that come after ordering, or are of very high value, or outside the normal flow of www.phoneland.gr, a deposit may be requested before the launch of the order.

Shipping / delivery methods and charges

Shipping to your place

⚠⚠⚠ ESPECIALLY IMPORTANT – ACTIONS REQUIRED WHEN RECEIVING YOUR ORDER! Upon receipt, the condition of the product and its packaging should be thoroughly checked, in order to identify any problems that may have arisen during the transport of the product to you. In case you find any problem in the packaging, please do not proceed with the receipt of the product, but contact us immediately. In case you find a problem immediately upon receipt, this should be reported immediately to the carrier. Please contact us immediately by informing us of your relevant statement, in order to carry out the relevant check for possible damage during the delivery of the product, so that we can then evaluate and proceed with your relevant request for return of the product. It is clarified that in such a case the times of assessment of the existence of damage during the transfer are left to the transport company cooperating with the expert who carried out the delivery.

For any case you need help with the Shipping methods in your order you can contact the Customer Service Department