The visitor or user of the websites and services of the website www.phoneland.gr is subject to the following terms, which he must read carefully. If you do not agree to any of the following terms, you should not use the website and the services offered through it.
Acceptance of the terms and conditions
Phoneland.gr may modify prices, terms and conditions of transactions at any time and without prior notice. You should check these terms regularly for any changes that may occur in the future. Using the website after the changes are made public will mean that you accept and agree to the changes. In case you do not agree with the new terms you should stop using the services of the website.
Access to the Website www.phoneland.gr
Phoneland.gr has the right to modify to suspend or even terminate for a short or long period all or part of its website, to change, improve or upgrade it without notice.
Phoneland.gr is not able to provide guarantees regarding the complete absence of viruses or other harmful programs.
Copyright
All content of the website (information, texts, images, photos, logos and in general any kind of data), the logo phoneland.gr is the intellectual property of phoneland.gr, is protected by Greek and International copyright law and is available to visitors for personal use only. It is forbidden to copy, distribute, transfer, process, reproduce, sell the content of the website in any way without the explicit authorization of www.phoneland.gr.
Limitation of Liability
Although great importance has been given to the best illustration and description of our products, phoneland.gr does not guarantee any typographical, numerical or display errors that may appear on the website and whether the illustrations and product descriptions are accurate and complete. Phoneland.gr does not bear any responsibility or obligation to compensate for any damage and non-pecuniary damage resulting from the use of the website.
You are responsible for protecting your system.
Links
Phoneland.gr may have links to other web sites. In this case phoneland.gr is not responsible for the examination or evaluation, the content or the quality of the above sites. The risk or damage that may occur after you link to these sites is your responsibility and you are solely responsible. Phoneland.gr does not bear any responsibility.
A1 Security & Personal Data
“Phoneland.gr” recognizes the importance of the issue of security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information, which is related to the personal data of the users, is ensured as confidential in compliance with the current legislation for the protection of personal data. The security of the Online store of “Phoneland.gr” is achieved by the following methods:
A1.a Customer Identification:
The data used to identify the user / customer are two: the e-mail (Username) and the Personal Security Code (Password), which each time he enters them provide him with absolute security access to his personal data. He is given the opportunity to change the Personal Security Code (password) as often as he wishes. The only one who has access to his data is himself through the above codes and is solely responsible for maintaining the confidentiality of third parties. In case of its loss or leakage, it must immediately notify “Phoneland.gr”, otherwise it is not responsible for the use of the secret code by an unauthorized person. The online store of “Phoneland.gr” in no way discloses or publishes the personal data and information of users / customers. Personal data is used exclusively for the good execution of transactions. All information is encrypted and stored in complete security.
A1.b Unregistered users
The online store of “Phoneland.gr” enables the user to execute an order without prior registration in the system. These orders are executed normally and the personal data of the customers as well as the rest of the details of the order, necessary for its completion, remain in the system, are considered confidential and fall under the relevant legal framework on Personal Data Protection as generally described below. The user, in this case, is obliged to re-enter his personal data in each case of transaction with the online store.
A1.c Compliance with the GDPR
All these data are governed by the Privacy Policy of “Phoneland.gr”, which is compliant with the new General Data Protection Regulation (GDPR) and which you can find out below. Users retain the right to be informed, accessed and object to the processing, in accordance with the new GCC and current legislation. Otherwise they consent and accept the processing and declare that all the information and data they provide is true and accurate.
A2 Privacy Policy – Transaction Privacy
A2.a Purpose of data collection – Procedure
“Phoneland.gr” operates this website with the only purpose of selling products and services to its customers. In order to achieve the best service for its customers, “Phoneland.gr” requests specific information regarding the completion and processing of their order, the issuance of sales documents, the communication with the store or the ability to answer questions & queries or other information necessary for this purpose. In the process, which is in all its stages transparent, clear and understandable, customers are asked to consent to the performance of the data that concerns them.
A2.b Responsible Editor
Responsible according to the legislation for the protection of personal data is the company with the name Tilaveridis George “Phoneland.gr”, based in Veria, 16 Mercouriou Karakosti, with Vat Number: 153760429 and Tax Authority: Veria, e-mail address info@phoneland.gr, telephone line of the online store: 2331501122.
A2.c Personal data collected during the visit to the online store of “Phoneland.gr”
This information includes information such as name, postal address, e-mail address and telephone number. In addition, during each visit to our website, data such as the browser used, the visitor’s IP address or information about the products seen are automatically collected, for reasons of better service, statistical or even technical reasons.
The collection and processing of such personal data takes place during the visit, registration, connection to an existing account or ordering products on the website of “Phoneland.gr”. The data is used only in accordance with the applicable legal provisions and this privacy policy and as the case may be with the consent of the visitor, customer, registered user.
The visitor reserves the right to delete or correct erroneous personal data, the right to delete his personal data as well as the right to receive a copy of personal data. The visitor, if he is a registered user, can claim his rights by logging in to the customer account and editing them immediately or by deleting his account completely. Data to be stored due to legal, institutional or contractual obligations to maintain commercial documents will remain in a secure environment for as long as required by law.
The details of the users (name, profession, email address, home address, landline, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users when providing their data in the context of their transactions as with the present, will be informed by “Phoneland.gr” and consent and accept the forthcoming processing of this personal data, for the needs of the smooth and easy between parts of the transaction, as well as the transmission of this information to recipients who will be specifically identified and are the employees and added of the company in the context of the processing of the contract under preparation. Also hereby, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is announced. Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders. For the rest, “Phoneland.gr” undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or decision of another public authority. The personal data declared in the online store of “Phoneland.gr” are used exclusively by it or companies cooperating with it, in order to support, promote and execute the transaction, the promotion of goods and the information of customers. All documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by “Phoneland.gr”. The customer can access them if he wishes.
A2.d Transfer of personal data
The data of the visitors can be forwarded to cooperating providers of promotion services or other services related to the purposes of “Phoneland.gr”. The cooperating companies have been carefully selected and are committed to “Phoneland.gr” with a relevant contract concerning the protection of personal data, are located within the European Economic Area, are subject to relevant EU legislation and provide the highest possible level of security. The visitor reserves the right to object or delete from such actions at any time.
The data can also be transmitted to the official authorities, if there is a legal obligation or court order. The same applies in the case that “Phoneland.gr” has the right to do so, for the prosecution of criminal offenses or for the protection and enforcement of its rights and requirements.
Data is also transmitted to third parties for the correct execution of the contracts in the following cases:
For the delivery of goods to transport companies and postal service companies, as defined by the placement of the order.
For the payment of goods to domestic or foreign payment service providers (eg PayPal) or banking institutions, determined at the time of placing the order.
During the payment process, payment information during this transaction, such as credit card numbers or other bank or other information, is not recorded or stored. This information is provided directly to the respective payment service provider only.
The use of this website signifies the acceptance and consent of the Privacy Statement of “Phoneland.gr” as well as acceptance of the terms and conditions of use of the website that have been announced through it.
A2.e Data security
The security of personal data is a high priority for “Phoneland.gr”. Stored visitor data is protected through technical and organizational measures to effectively prevent loss or misuse by third parties. Processors process personal data and are committed to maintaining confidentiality. For the protection of personal data, the data is transmitted in encrypted form. In order to ensure long-term data protection, technical security measures are regularly monitored and, if necessary, adapted to the relevant prevailing technology standards.
Privacy
All transactions carried out through phoneland.gr are governed by International European Law regarding electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), Greek Law for the protection of the individual from the protection of personal data (Law 2472/1997 with the addition of PD 207/1998 & 79/2000 and article 8 of Law 2819/20000) as well as by the Law on Consumer Protection (Law 2251/1994) which regulates issues on distance sales.
You may not provide any personal information if you simply browse our website. However, in case you want to purchase a product, you must provide us with the following information: your personal email, username, username, your full address, a landline or mobile number, fax number (optional) and occupation ( optionally).
Phoneland.gr states that the information requested by users is not provided for any reason to anyone other than the company. Our company maintains and uses these records for the information of its customers, statistical or financial reasons and of course for your best service. Every customer has the inalienable right at any time to change their details, to check their correctness as well as to delete their personal file. In case of submission of false data, phoneland.gr has the ability to delete the customer and terminate his cooperation with the site.
Product returns
(a) Return of incorrect product
In case the product delivered to you is incorrect (ie it is not the product of your order) you can return it back to us, within ten (10) days from the date of receipt.
The return of products is done after a telephone contact with the respective department at 2331501122 (Monday-Wednesday-Saturday 09: 00-14: 30 and Tuesday-Thursday-Friday 09: 00-14: 00 & 17: 30-20: 30) .
(b) Right of withdrawal
According to the law on consumer protection (Law 2251/1994) you have the right to return the product within fourteen (14) days from the date of receipt. Product return is only accepted if the product is in its original condition. In any case, the return costs are borne by the customer.
To return a product, it is necessary to follow the procedure described in paragraph (a) above.
In any case, we recommend that you return the product with a registered parcel with the declared value of the real value of the product, so as to avoid the risk of theft, damage or loss of your parcel.
(c) Return of defective product
In case of defective products and if the period of 14 days has not passed, they are returned according to the procedure described in paragraph (a).
(d) Order Cancellation.
If you want to cancel an order, contact us (within four hours) from the moment of the order by sending us an email at info@phoneland.gr. After the cancellation of your order you will receive a relevant email confirming the cancellation.
(e) Refund
In case of product return, your money will be refunded within 14 days of receiving the product from our company, as long as the product is unused and is accompanied by the retail sales receipt or the invoice. For the best and fastest service, before sending, you should contact us by phone at 2331501122 or send us an e-mail at info@phoneland.gr. We will refund the above using the same payment method you used for the original transaction, unless you have expressly agreed otherwise.
DISPUTE RESOLUTION
For any dispute that may arise between Phoneland.gr and users from the use of the online store “www.phoneland.gr” an effort will be made for a friendly solution following a relevant document request of the user.
Both the Users and “Phoneland.gr” can submit their complaints electronically and agree which of the recognized dispute resolution bodies mentioned in each Member State wishing to undertake the out-of-court electronic settlement of their dispute.
The European Commission website to which users can refer for further information is: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
The visitor reserves the right to delete or correct erroneous personal data, the right to delete his personal data (right to be forgotten) as well as the right to receive a copy of personal data.
The visitor, if he is a registered user, can claim his rights by logging in to the customer account and editing them immediately or by deleting his account completely.
An automated copy of the Personal Data held by the “COMPANY” can be obtained from here The data to be stored due to legal, institutional or contractual obligations for maintenance
commercial documents will remain in a secure environment for as long as required by law.
